Managed Services

Prosaasco Managed Services offers day-to-day related IT management responsibility for improved efficient and effective operations. Common services provided Prosaasco include remote network, desktop and security monitoring, patch management and remote data back-up, as well as technical assistance.

With Prosaasco Managed Services, you avoid the cost of an in-house IT department while gaining these valuable benefits:

• Customer peace of mind – monitor network on 24x7x365 basis proactively
• Single point of contact for all network issues
• Single supplier instead of multiple vendors
• Defined Service Levels (for service delivery)
• Known costs for management & fixed price contracts
• Avoid costs of building own management & reporting systems
• Lower Total Cost Ownership (TCO) for client

Prosaasco Manage Services Product Offerings

• Managed Voice Access and Networking
• Managed Integrated Access
• Managed IP Address Management
• Managed Remote Access
• Network Monitoring
• Network Element Management
• Network Management
• Fault & Performance Management
• Configuration Management
• Managed Router Service
• Managed Server Service
• Managed VPN / IP-VPN
• Managed VoIP Service
• Managed Wireless LAN (WLAN)
• Asset Management
• Managed Videoconferencing
• Managed IP-PBX & Applications
• Hosted IP-PBX & Applications
• Managed Voice Security
• Managed Firewall
• Managed Intrusion Detection
• Vulnerability Scanning
• Incident Management
• Anti-Virus & Spam Management
• Secure Messaging/E-mail
• Threat Assessment Monitoring
• Managed Business Continuity Service
• Software as a Service (SaaS)
• Managed video as a service (MVaaS)
• Hosted Video as a Service (HVaaS)